Where can I find a call center outsourcing company in Brazil?

Brazil is a vast country with numerous customer service providers. However, there are few call centers focusing on international services. BrazilDesk is an option for international companies seeking a call center in Brazil and Latin America. You can get in touch with us to discuss your needs, and we will certainly have an ideal, customized solution to assist you. How many call center agents are there in Brazil? There are several call center agents in Brazil, approximately 1.62 million Brazilian workers in call centers. As the largest economy in Latin America, call center agents in Brazil continue to grow.

How do I outsource a call center to Brazil?

You can outsource a call center to Brazil with BrazilDesk. We are a call center operating throughout Latin America. It’s very important to always research suppliers, and since there are many call center companies, some interviews will be necessary to align expectations. BrazilDesk’s differentiator is that we focus on catering to international companies operating in Brazil.

What are the average costs of outsourcing a call center to Latin America?

The costs for outsourcing these professionals in Latin America can depend on several factors, such as the type of support you need. Will the agent be bilingual or trilingual? Do they need technical knowledge? Do they require previous experience? The average cost usually ranges from $10 to $20 (US dollars) per agent.

Where are most call centers in Brazil located?

Typically, call centers in Latin America are situated in major cities and centers. With recent changes and work becoming increasingly remote, many call centers are operating remotely. In Brazil, major call centers are in cities like São Paulo and Rio de Janeiro.

What are the advantages of outsourcing call center services to Brazil?

Brazil is a great country for BPO. The country boasts many qualified professionals with experience in customer support, from basic to professional levels. Brazil’s location is also ideal for companies in North American countries like Canada and the United States, with a time difference of at most two hours, depending on the state. Another advantage is that in Brazil, you can find speakers of various languages such as Portuguese, Spanish, English, German, etc. It’s a multicultural country, excellent for international relations.

How many call center agents are there in Brazil?

There are several call center agents in Brazil, approximately 1.62 million Brazilian workers in call centers. As the largest economy in Latin America, call center agents in Brazil continue to grow.

Mexico Call Center Services

Outsource call center services in Mexico with MexicoCS.

Outsource call center services to Mexico!

If you need skilled professionals to support your customers in Latin America, MexicoCS is the right company to help you.

With MexicoCS, you can outsource a wide range of customer service solutions in both Spanish and English.

Some of the services we offer:

BPO services in Mexico
Bilingual agents in Spanish and English
Dedicated teams
24/7 support with alternating shifts
Back-office services
Customized solutions

Need a fast quote?

hello@mexicocs.site

About Mexico CS Outsourcing

We are a call center company based in Mexico City, offering customer service solutions worldwide, with a primary focus on Latin America.

We began operations in 2018, and since then, the demand for our services has grown steadily, helping international companies outsource customer service with dedication and efficiency.

BPO Services in Mexico

BPO stands for Business Process Outsourcing and refers to the outsourcing of specific company processes to another provider. Many businesses look for BPO services in Mexico to streamline internal processes, such as customer support, contact points, administrative tasks, human resources, and more.

Services

Call Center Services in Mexico

When you need a call center in a time zone close to the U.S. and Brazil, Mexico is the perfect choice, especially for companies looking to save costs and serve customers in Latin America.

BPO Services in Mexico

Outsource repetitive, complex, and bureaucratic processes to our call center in Mexico. Our trained agents are ready to provide top-quality support.

Outsource customer service, administrative tasks, human resources, payroll, and customized services directly from Mexico.

Multilingual Support in English and Spanish

Mexico is an ideal destination for companies seeking bilingual support in Spanish and English, enabling seamless customer service across Latin America and North America.

Why Choose Mexico to Nearshore Your Call Center Needs?

Mexico has a vast population of over 130 million people, offering a skilled and extensive workforce for bilingual call center services in English and Spanish. It’s the perfect option for your nearshore needs.

Key Benefits:

Mexico’s geographical proximity is highly advantageous for businesses, especially those operating in the U.S.
The country has extensive infrastructure and is experiencing significant industrial and tourism growth.
Hiring a call center in Mexico is up to 50% cheaper than hiring one in the U.S.
We have offices in Mexico City, Monterrey, Tijuana, Guadalajara, Cancún, and other major cities.

Let's Talk

Any Questions?

Need a fast quote?

hello@mexicocs.site